Privacy Policy

Last Update: Aug 28, 2025

Ahalab.ai Inc. (the “ Company”, “ we”, “ us”) operates the Aha influencer-marketing platform (the “ Platform” or “ Aha”). The Platform matches advertisers (“ Advertisers”) with qualified social-media creators (“ Influencers”) for content-based campaigns (each, a “ Campaign”). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you access or use the Platform. By using the Platform, you agree to this Policy. If you do not agree, please do not use the services.

Naming Clarification. “ Aha” is the brand/product name of the Platform; the legal contracting entity and data controller remains Ahalab.ai Inc. Any references in prior materials to “Aha Ads” or “Ahalab” refer to the same Platform operated by Ahalab.ai Inc.

1. Scope

This Policy applies only to data processing activities related to the Company’s Aha Influencer Marketing Platform. It does not cover any cold-email tools, affiliate-marketing systems, or standalone AI agents.

2. Information We Collect

We collect information in the following categories:

2.1 Information you provide directly

  • Account & profile: name, email, phone, organization, role/title, social-media handle(s), country/region, avatar, and authentication identifiers.
  • Campaign & collaboration data: Campaign briefs and requirements, target audiences, product details, budgets, timelines, and communications with the Company and/or Influencers.
  • Creative submissions & approvals: sample products to be shipped, draft content, feedback, approvals/declines, and posting confirmations.
  • Billing & payments: wallet top-ups, payment method tokens (via payment service providers), invoices, and transaction history.

2.2 Information collected automatically

  • Technical data: device type, operating system, browser, language, IP address, approximate geolocation, session identifiers, and system logs.
  • Usage analytics: page views, clicks, navigation paths, response times, errors, and feature usage.
  • Campaign performance data: view counts, clicks, conversions, engagement metrics, posting URLs, and attribution signals from integrated analytics/short-link/UTM tools.

2.3 Information from third parties and integrations

  • Social-network integrations: public profile data and post-level analytics as authorized by you or by the Influencer, in accordance with platform policies.
  • Payment service providers (PSPs): limited payment metadata (e.g., last 4 digits, card brand, transaction status); we do not store full card numbers.

3. How We Collect Information

  • Directly from you when you register, create Campaigns, collaborate, upload materials, or communicate with us.
  • Automatically through cookies, pixels, SDKs, and server logs when you use the Platform.
  • From integrations you enable (e.g., social-network APIs, link trackers, analytics), subject to their terms and your permissions.

4. How We Use Information

We use personal information to:

  • Provide and operate the Platform, including matching Advertisers with Influencers, managing applications, pricing, contracting, posting, and reporting.
  • Recommend suitable Influencers, content ideas, and scheduling based on your Campaign inputs and historical performance (algorithmic/ML-assisted recommendations).
  • Measure and attribute Campaign performance, generate Campaign Reports, and support billing, invoicing, and reconciliation.
  • Secure and maintain the Platform, detect/prevent fraud or abuse, debug errors, and improve reliability and user experience.
  • Comply with laws and enforce our agreements, including investigating violations.

4.1 Clarification on AI/ML Use

  • We may use algorithmic or machine-learning models to score matches, predict outcomes, and personalize recommendations.
  • Unless you provide prior, express consent, we do not use customer content (e.g., briefs, materials, chats, or analytics) to train or fine-tune generalized models for unrelated purposes. Where third-party ML services are used, we configure them (where available) to disable training/retention for provider model improvement.
  • We apply data minimization and, where feasible, pseudonymization/anonymization to data used for model evaluation and service improvement.

4.2 Marketing

We may send you service-related communications. Where required by law, we obtain your consent for direct marketing; you can opt out at any time via unsubscribe links or by contacting us.

5. Lawful Bases (where applicable)

We process personal information based on:

Contract (to deliver the Platform and Campaigns you request); Legitimate interests (e.g., security, fraud prevention, product improvement, analytics); Consent (e.g., certain cookies/tracking and direct marketing); and Legal obligations (e.g., tax and accounting).

6. Sharing of Personal Information

We may share personal information with:

  • Service providers / sub-processors: hosting, cloud infrastructure, CDNs, analytics, verification tools, and PSPs for transactions.
  • Integrated platforms: social networks and analytics tools to the extent you or the Influencer authorize access for Campaign measurement and posting.
  • Professional advisors: auditors, accountants, legal counsel for compliance purposes.
  • Authorities when required by law, legal process, or to protect rights, safety, and security.

Safeguards. We enter into written agreements with service providers requiring confidentiality, restricted processing, and security controls. We maintain a sub-processor list and will provide notice of material changes where required by law.

We do not sell personal information.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in and maintain sessions ( strictly necessary),
  • Remember preferences and improve performance ( functional), and
  • Measure usage and Campaign performance ( analytics).

You can manage cookies via your browser settings; disabling certain cookies may limit functionality. Where required, we obtain consent for non-essential cookies.

8. Data Security

We implement administrative, technical, and physical safeguards (e.g., access controls, encryption in transit and at rest, secure development practices, and incident response). No method of transmission or storage is 100% secure; however, we work to continuously improve our protections.

9. Retention

We retain personal information for as long as necessary to fulfill the purposes described above and to comply with legal, tax, and audit requirements. Typical periods are:

  • Account & profile: for the life of the account and up to 24 months after closure,
  • Campaign & performance data: up to 36 months after the related Campaign completes,
  • Technical logs: 90 days, unless extended for security investigations or legal holds.

After the applicable period, we delete or irreversibly anonymize the data, unless law requires longer retention.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, or port your personal information, and to withdraw consent at any time. To exercise these rights, contact us at support@ahaglobal.io. We may ask for information to verify your identity and request.

11. International Transfers

Your information may be processed in countries where we or our service providers operate. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and implement additional technical and organizational measures.

12. Children’s Privacy

The Platform is not directed to children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified via the Platform or email. Your continued use after the effective date constitutes acceptance of the updated Policy.

14. Contact Us

Ahalab.ai Inc. (data controller and operator of the Aha Platform)

Email: support@ahaglobal.io